Be the
answerAI recommends
Your customers are asking AI who to call and where to book. At Citedd, we make sure they find you.
Recommended across every major AI platform
I’ve started asking new clientswhere they found me. More andmore said it’s ChatGPT!
I’ve started asking new clientswhere they found me.More and more saidit’s ChatGPT!
Barb · Director, Salon Eve · Geelong
The way peoplefind businesseshas changed.
AI isn’t something people are experimenting with anymore. It’s where decisions are being made: who to call, who to hire, who to trust. The businesses showing up aren’t there by accident.
Monthly active users on AI search platforms
Of all searches now end without a single click to a website
Better conversion from AI-referred customers vs standard search
Sources: OpenAI (2026) · SparkToro / Datos (2026) · Adobe Digital Insights (Jan 2026)
AI search is how peoplefind who to trust.We make sure it’s you.
Citedd is an AI Search agency (AEO) helping local businesses get recommended by ChatGPT, Google AI and other AI search tools. Based in Geelong, serving businesses across Melbourne and Victoria.
Most businesses are invisible in AI search right now, not because they’re not good enough, but because no one has done the strategic work to get them there.
Citedd starts where others don’t. Before we write a single word, we research your market, map what your customers are searching for at every stage, and find the exact gaps where you can show up and win.
Most businesses chase the same crowded space. We find the white space, and build a clear strategy around your specific opportunity.
Three steps to becoming theanswer AI recommends.
AI Visibility Audit
We find exactly where your business stands in AI search right now. Where are you already showing up, and where are you invisible? Where are competitors winning that you could be? You get a clear picture, and a strategy to go after it.
Strategy & Foundation
We identify your white space, build targeted content, structure your presence so AI can understand and trust your business, and establish the authority signals that get you cited.
Ongoing Growth
AI search keeps evolving. New platforms emerge, query patterns shift. We monitor your visibility, expand into new topics, and make sure you’re not just showing up, but staying there.
AI Visibility Audit
We find exactly where your business stands in AI search right now. Where are you already showing up, and where are you invisible? Where are competitors winning that you could be? You get a clear picture, and a strategy to go after it.
Strategy & Foundation
We identify your white space, build targeted content, structure your presence so AI can understand and trust your business, and establish the authority signals that get you cited.
Ongoing Growth
AI search keeps evolving. New platforms emerge, query patterns shift. We monitor your visibility, expand into new topics, and make sure you’re not just showing up, but staying there.
From invisible in AI to the#1 recommendation in 4 weeks.
Hair Salon · GeelongSalon Eve had no presence in AI search for balayage, blonde specialist, or colour work, their most in-demand services. No content. No citations. Completely invisible. We identified the gap, built targeted content around exactly what the salon is known for, and within 4 weeks the results were clear.
Barb, the director of Salon Eve, has had new clients tell her they found her through ChatGPT and Google. That’s what getting cited in AI actually looks like: not just rankings, but real customers walking through the door.
More Consultations.
More Bookings.
Clients walking through the door because AI recommends them.
That’s what getting cited in AI actually looks like.
Salon Eve · Geelong · 4 weeks
ChatGPT recommendation for balayage + blonde specialist in Geelong
Google AI Overview for colour specialist in Geelong
Google ranking for “Geelong hair salon”, up from position 8 to 9
From zero AI presence to recommended across all major platforms
Kate was so lovely and amazing to work with! Before working with Citedd, I wasn’t showing up when my ideal clients searched for a brand designer on Google or ChatGPT, even though I’ve been doing this work for years. What stood out was how smooth the whole process felt. She’s warm, listens properly, and actually took the time to understand my business, where I wanted to take it, and who my ideal clients really are. She built a strategy around that, and within a month of it going live, I’m now showing up 87% of the time when people in Geelong search for someone to do their branding. I wouldn’t hesitate to send another business owner her way.
Kate Noseda · Graphic & Brand Identity Designer · Geelong VIC
Why businesses choose Citedd
We’re not an SEO agency that added “AI” to their services. Citedd was built specifically for the AI search era: strategy first, results focused, and built for businesses ready to lead.
We identify exactly where your business can win in AI search before we do a single piece of work. No guessing, no generic plans, just a clear strategy built around your market and the gaps your competitors missed.
Most businesses fight for the same crowded space. We find the gaps your competitors haven’t touched and position you to own them in AI search before anyone else gets there first.
Customers who find you through AI already trust you before they arrive. AI referred visitors convert 31% better than standard search, because AI recommended you.
We understand the markets we work in, from Geelong to Melbourne and across Victoria, and how to make AI recommend you to the right customers in your area. Local knowledge matters. We bring it.
We show you exactly where you’re being cited in AI, which searches trigger your recommendation, and how that’s turning into real enquiries. No vanity metrics. Just proof the work is working.
AI search is still new. The businesses that build their presence now become the default recommendation in their category. Every week you wait, the gap closes a little. We help you move first, and stay there.
Hi, I’m Kate.
I’m Kate, the founder of Citedd. I started Citedd after noticing how quickly AI was changing the way people search, asking ChatGPT who to book, letting Google AI tell them who to call, instead of scrolling through search results themselves.
For every business I work with, I take the time to understand what you do best, who your customers are, and what they’re actually asking AI. Then I build a strategy around that, so the right customers find you and choose you.
I focus on getting businesses recommended by AI, not just listed somewhere people scroll past. I work with local and service businesses across Geelong, Melbourne and Victoria.
AI Search QuestionsWe Get Asked A Lot
Still wondering if AI search is right for your business? Get in touch and we’ll walk you through what it could look like for yours.
SEO is about ranking on Google, getting your website into the list of blue links. AEO is about being selected as the answer. When someone asks ChatGPT who to hire, or Google AI who to call, they don’t get ten options; they get four or five. AEO is the work that makes sure your business is one of them. It’s not a replacement for SEO. It’s the next layer, and right now, most businesses haven’t built it yet.
It depends on where you’re starting, but our clients typically see their first AI citations within 4 to 8 weeks of the foundation work going live. Salon Eve went from zero AI presence to the #1 recommendation in ChatGPT and Google AI Overview within 4 weeks. We’ll give you a realistic picture of your own timeline once we understand your business and market.
Yes, and small local businesses are often best placed to win, because the competition is lower and AI rewards specific, well-documented expertise over generic scale content, which is exactly what small businesses already have. The questions people ask AI are hyper-specific too. Think less “best hairdresser in Geelong” and more “I have fine hair with a lot of breakage, I want to go blonde but I don’t want to damage it further, which salon is best for this?” If your business isn’t in the answer, someone else’s is, and the ones moving first are becoming the default recommendation before their competitors even start. We currently work with businesses in Geelong and Melbourne, and are expanding into regional Victoria, including the Surf Coast.
AEO work typically covers an AI visibility audit, building targeted content, structuring your site so AI can understand and trust your business, and ongoing monitoring to keep you visible as things change. What it costs depends on your specific business and what it’ll actually take to get you cited. Get in touch for a custom quote for your business.
We track exactly where and when your business gets cited, which platforms it happens on (ChatGPT, Google AI Overviews, Perplexity, and others), which searches trigger it, and how that’s converting into real enquiries. You’ll see actual citations and enquiries, not vanity metrics like impressions that don’t translate into customers.
Ready to be the answerAI recommends?
Find out exactly where your business stands in AI search today, and what it would take to get you recommended.